Telehealth consultations

Medicross now offers you various doctor consultation options

Telehealth or physical doctor consultations – the choice is yours

Our new telehealth system enables you to consult your doctor telephonically via your cellphone or landline, or via a video call using your smartphone, tablet or computer, all from the convenience of your home. Telehealth consultations are suitable for minor ailments not requiring physical intervention, and are an affordable alternative to traditional in-person consultations. 

Visiting your doctor in person at the Medicross centre for a consultation.

You can book both telehealth and in-person doctor appointments online through Medicross’ online booking system, or by simply calling your Medicross centre directly.

Book online

Important to note

  • Telehealth consultations do not replace in person consultations
  • The practitioner may request an in person consultation to reach a diagnosis 
  • Telehealth consultations may not be suitable for all health conditions
  • Most medical aids cover telehealth consultations, however, the responsibility for payment remains with the patient 
  • By engaging in the telehealth consultation, you acknowledge that you have read and accept the terms and conditions available on this link.

Recommended web browsers for video consultations

  • For Android, Windows and MacOS devices we recommend using Google Chrome
  • For iOS devices (iPhone/iPad) the Apple Safari web browser is recommended

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